Cleveland Clinic London and Bupa Announce New Agreement

Media Contact

Brunswick Group +44 (0) 207 404 5959

Tora Vinci 216.339.4277

LONDON: Cleveland Clinic London and Bupa, the UK’s leading health insurer, have reached an agreement to enable Bupa’s health insurance customers to access Cleveland Clinic London’s comprehensive suite of medical and surgical services, with a focus on cardiovascular health, digestive disease, neuroscience and orthopaedics.

Both Cleveland Clinic London and Bupa have a strong commitment to achieving high quality outcomes for their customers; this agreement will offer them greater convenience and value, expand access to quality care, and reduce healthcare costs through collaboration.

Cleveland Clinic is a leading healthcare provider and has been recognised as the No. 2 hospital in the world by Newsweek’s World’s Best Hospitals 2021 list.  London will be the newest location in Cleveland Clinic’s global footprint and the first in Europe, with the main hospital opening in central London in early 2022. Bupa’s health insurance customers will be able to receive care at Cleveland Clinic London’s Portland Place Outpatient Centre, in the Harley Street Medical Area, which is equipped with the very latest facilities and technology. This location is open.

“Our ethos is patients-first, which makes Bupa an ideal partner to help us deliver the highest quality doctor-led care to patients.” Brian Donley, M.D., CEO, Cleveland Clinic London comments. “We have an opportunity together to make value-based care accessible to Bupa’s members and improve the health and wellbeing of our communities.”

Alex Perry, CEO for Bupa UK Insurance, said: “The addition of Cleveland Clinic to our partner portfolio, which is an outstanding name in international healthcare, demonstrates our commitment to customers in helping them get the highest quality care and great value from their Bupa health insurance. This partnership with a like-minded provider fulfills our mutual goal to deliver the best possible healthcare outcomes.”   

Feb. 26 marked the beginning of Cleveland Clinic’s centennial year. Founded in 1921, Cleveland Clinic has grown into a 6,000-bed health system that includes a 173-acre main campus near downtown Cleveland, Ohio, 19 hospitals, more than 220 outpatient facilities, and locations in Ohio, southeast Florida, Las Vegas, Toronto, Abu Dhabi and London.

As a global leader, Cleveland Clinic consultants and nurses work as a multidisciplinary team with the patient at the centre of care. Cleveland Clinic’s integrated healthcare delivery system, takes on the most complex patients across the world, integrating clinical and hospital care with a focus on research and education.

Cleveland Clinic London welcomes bookings from eligible members covered through all major domestic and international insurers and will work collaboratively with other health insurers.

Media Contacts:

Cleveland Clinic: Brunswick Group, +44 (0) 207 404 5959,

Cleveland Clinic: Tora Vinci, +1 216 339 4277, 

Bupa: Sirina Parr, +44 7877 956 822,

About Cleveland Clinic London

Cleveland Clinic London hospital opens in early 2022. It will have 184 inpatient beds, including 29 ICU beds; eight operating rooms; a full imaging suite; endoscopy and cardiac catheterisation laboratories; day case rooms for surgery; and a full neurological suite with rehabilitation. In addition to comprehensive cardiovascular and thoracic services, it will offer orthopaedics, digestive diseases, urology, neurosciences, ear, nose and throat, general surgery, general practice and executive health.

Cleveland Clinic London is part of the Cleveland Clinic health system. Cleveland Clinic – now in its centennial year – is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. It was established in Cleveland, Ohio in 1921 by four renowned US physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Overall the system has 70,800 employees worldwide, operates 19 hospitals with over 6,500 beds, more than 220 outpatient facilities, and has locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and now London, England.


About Bupa Global, India and UK

Bupa's purpose is helping people live longer, healthier, happier lives and making a better world.

Health insurance accounts for a large part of our business with Bupa UK Insurance, the UK’s leading health insurer, providing health insurance to 2.3 million people. Bupa Global is the premium health insurance arm of Bupa, serving 490,000 customers around the world. Bupa Dental Care is the leading provider of private dentistry in the UK, providing dental services in 488 centres across the UK and Ireland. Bupa Care Services has around 6,000 residents in over 120 care homes, and 10 Richmond care villages. Bupa Health Services comprises 50 health clinics, and the Cromwell Hospital in London which provides care for insured, self-pay and international patients. Bupa directly employs around 23,000 people in the UK.

Bupa Global is the premium health insurance arm of Bupa. Established in 1971, it provides individuals, small businesses and corporate customers international coverage with products and services so they can access the healthcare they need anytime, anywhere in the world, whether at home or when studying, living, travelling or working abroad.

Niva Bupa (formerly Max Bupa until 2021) is a specialist health insurer in India. Established in 2010, it is a joint venture between Bupa and True North, a leading Indian private equity firm. Niva Bupa offers a comprehensive suite of health insurance products and services to individuals and families through multiple distribution channels, making it one of the leading health insurance and medical companies in India.