Endowed Fund Will Create the Rich Family Chief Caregiver Chair

$5 million gift to Cleveland Clinic from Robert and Melinda Rich, the Rich Family Foundation and the Dreamcatcher Foundation

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K. Kelly Hancock (seated) with Robert and Melinda Rich

Robert and Melinda Rich, the Rich Family Foundation and the Dreamcatcher Foundation have made a joint gift of $5 million to Cleveland Clinic. The Rich Family Chief Caregiver Chair will be established with the endowed fund and will support key projects and innovative ideas identified by Cleveland Clinic’s Chief Caregiver Officer.

Chief Caregiver Officer K. Kelly Hancock, DNP, RN, NE-BC, FAAN, will be the inaugural chair holder. As the Cleveland Clinic’s first Chief Caregiver Officer, Dr. Hancock is focused on the strategic development and alignment of all aspects of caregiver experience and engagement.

“My mother, Janet, was a remarkable caregiver in her own right and received exceptional care at Cleveland Clinic in 1989,” said Bob Rich, senior chairman of the Rich Family Foundation. “Since then, our family has only been awed by the Clinic’s dedication to provide unmatched care for thousands of families worldwide. We could not think of someone more deserving to serve as inaugural chair holder than Kelly Hancock who so deeply embodies the values of Cleveland Clinic.”

Inspired by Cleveland Clinic’s creation of the Chief Caregiver Officer role in 2020, the Riches sought to support this leadership position. They understood the importance of fostering a desirable and engaging caregiver experience and its impact on the delivery of world-class patient care. Annually, the fund the Riches have endowed will provide resources that the Chief Caregiver Officer can use to advance priorities, innovate and pursue opportunities as they arise.

“It is such an honor to be named the inaugural holder of the Rich Family Chief Caregiver Chair, and I am grateful for the foundation’s support,” Dr. Hancock said. “It takes talented and dedicated caregivers to bring our mission to life. Our caregivers are our greatest asset and I look forward to advancing key initiatives to support, engage and enhance their experience through these funds.”  

Robert Rich joined Cleveland Clinic’s Board of Trustees in 2002, serving on numerous committees and task forces. He was selected as the board’s chairman in 2011 and named emeritus chair in 2019. 

 

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Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 72,500 employees worldwide are more than 5,050 salaried physicians and researchers, and 17,800 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 21 hospitals, more than 220 outpatient facilities, including locations in northeast Ohio; southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2021, there were 10.2 million total outpatient visits, 304,000 hospital admissions and observations, and 259,000 surgical cases throughout Cleveland Clinic’s health system. Patients came for treatment from every state and 185 countries. Visit us at clevelandclinic.org. Follow us at twitter.com/ClevelandClinic. News and resources available at newsroom.clevelandclinic.org.

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