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February 15, 2017/News Releases

Cleveland Clinic, VIGILINT To Offer Real Time Telemedicine Service For Global Travelers

Global MedAssist Program (GMAP) provides care worldwide

Global healthcare

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VIGILINT and Cleveland Clinic are collaborating to offer the Global MedAssist Program (GMAP), a telemedicine program available at anytime from anywhere in the world.
This collaboration combines VIGILINT’s highly specialized emergency physicians and emergency preparedness experts with Cleveland Clinic’s global practice of physicians and specialists. GMAP provides 24/7/365 medical assistance for travelers worldwide. Created in response to the increased demand for high-level medical care and consultations for global travelers, the distance health collaboration augments existing health insurance with on-demand, full-spectrum care through a single point of contact.

“We are excited to join forces with world-renowned healthcare leader Cleveland Clinic to offer the global business community a robust telemedicine solution,” said James Humphlett, VIGILINT Chief Executive Officer. Dr. Sean Siler, VIGILINT’s President and Chief Medical Officer, added, “GMAP is unrivaled in the marketplace, with unparalleled reach and most significantly has an unmatched global network of medical providers and facilities.”

“Combining the expertise and capabilities of both organizations provides access and proper guidance on medical issues that may arise to those traveling internationally,” said Jonathan Schaffer, MD, MBA, FACS, Managing Director, Cleveland Clinic Distance Health My Consult. “As a leader in telemedicine and distance health initiatives, GMAP has been developed to remove the geographic barriers to care, anywhere, anytime. We are delighted to be a part of this collaboration.”

The foundation of GMAP is its 24/7/365 medical operations center, integrating innovative technology and advanced telemedicine intelligence with highly trained operations analysts and proprietary data sources. One call to the Medical Operations Center and the seamless network of care begins. No matter the scale of the healthcare issue or location of the patient, GMAP ensures immediate access to viable and reputable healthcare providers who deliver comprehensive individualized healthcare solutions and continuity of care throughout the medical ordeal. The GMAP team includes VIGILINT physicians that have previous experience with the military, National Security Council, the Centers for Disease Control and Prevention, the White House Medical Unit, and the U.S. Departments of Homeland Security and Health & Human Services, combined with Cleveland Clinic’s more than 3,000 physicians practicing in 140 medical specialties and subspecialties.

GMAP was created with a multinational workforce in mind and designed to mitigate the realities of international travel. One in three travelers will experience a medical issue while abroad, one in 30 will need to seek emergency medical care, and 17 percent of travelers admitted to hospitals require aeromedical transfer. Jet lag, stress, limited preparation time, and increased prevalence of chronic and lifestyle-associated diseases make business travelers far more vulnerable to disease than the general population. Local healthcare providers, hospitals, and pharmacies may lack the adequate resources, training, experience, or patient records for proper treatment of business travelers with chronic or emergency health problems. To learn more about the GMAP suite of medical services call: 1-800-970-0395 or visit www.vigilint.com/gmap-global-medical-assistance-program/

About Cleveland Clinic

Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. Cleveland Clinic is consistently recognized in the U.S. and throughout the world for its expertise and care. Among Cleveland Clinic’s 81,000 employees worldwide are more than 5,743 salaried physicians and researchers, and 20,160 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,690-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, 276 outpatient facilities, including locations in northeast Ohio; Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2023, there were 13.7 million outpatient encounters, 323,000 hospital admissions and observations, and 301,000 surgeries and procedures throughout Cleveland Clinic’s health system. Patients came for treatment from every state and 132 countries. Visit us at clevelandclinic.org. Follow us at twitter.com/CleClinicNews. News and resources available at newsroom.clevelandclinic.org.

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