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Kelly Hancock, DNP, RN, NE-BC, FAAN, has been named Chief Caregiver Officer at Cleveland Clinic. This is the first position of its kind at Cleveland Clinic and was created to align all aspects of caregiver engagement with a focus on enhancing our organization’s unique team-based culture. In this new role, Dr. Hancock will serve as executive leader for the Nursing Institute and Human Resources. This new approach will enable the future team-based delivery of superior patient care and continue to position Cleveland Clinic as one of the best places to work in healthcare.
Dr. Hancock has served as Executive Chief Nursing Officer, Cleveland Clinic Health System and Chief Nursing Officer, Cleveland Clinic main campus, since July 2011. She began her career at Cleveland Clinic in 1993 as a nurse associate. As an executive leader, she has provided a strong administrative and clinical atmosphere that promotes staff education, staff development, and cohesion between all disciplines, professional nursing care and world class patient care throughout the health system.
Dr. Hancock received her DNP from Chamberlain College of Nursing in 2015 and she obtained her MSN from Breen School of Nursing at Ursuline College in Pepper Pike, Ohio. She is a board certified Nurse Executive through the American Nurse Credentialing Center, a member of the American Organization of Nurse Executive , the American Association of Critical Care Nurses, and the Honor Society of Nursing – Sigma Theta Tau International.
Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. Cleveland Clinic is consistently recognized in the U.S. and throughout the world for its expertise and care. Among Cleveland Clinic’s 81,000 employees worldwide are more than 5,743 salaried physicians and researchers, and 20,160 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,690-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, 276 outpatient facilities, including locations in northeast Ohio; Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2023, there were 13.7 million outpatient encounters, 323,000 hospital admissions and observations, and 301,000 surgeries and procedures throughout Cleveland Clinic’s health system. Patients came for treatment from every state and 132 countries. Visit us at clevelandclinic.org. Follow us at twitter.com/CleClinicNews. News and resources available at newsroom.clevelandclinic.org.
Editor’s Note: Cleveland Clinic News Service is available to provide broadcast-quality interviews and B-roll upon request.
