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Patients arriving at Cleveland Clinic’s main campus emergency department this morning were the first to experience newly remodeled rooms that were carefully designed to provide maximum efficiency in patient care.
Thirty beds across two units have been updated with the financial support of the Sam H. and Maria Miller Family Foundation, marking the first renovations to the main campus emergency department since it opened in 1994. The project cost approximately $4.8 million.
“These improvements were long past due,” said Bradford Borden, M.D., chairman of the Emergency Services Institute at Cleveland Clinic. “By improving efficiency and collaboration throughout the unit, we will be able to deliver even better patient care and increase caregiver satisfaction. We are extremely grateful to the Miller family for making this possible.”
The work was completed in several phases, with 12 patient rooms being completed in May and 18 more just completed. A ribbon-cutting was held to mark the completion on Sept. 7.
Although the layout of the unit remains the same, patient rooms were redesigned to be more functional and efficient. For example, sinks were previously located on the back wall of most rooms, often behind beds, making it awkward for caregivers and patients to access them. All rooms now have sinks located at their entrance. Updated cabinetry, staff workstations and more medical utilities, such as oxygen, were added to all rooms as well. Fresh paint provides extra brightness.
Also, rooms are now private except for one of the three trauma/resuscitation rooms, which can accommodate two patients at once. Previously, some rooms were divided only by a curtain. Three rooms have been updated with the latest capabilities to keep patients with behavioral health concerns safe while they are in the unit.
The central area of the unit was reorganized to provide greater visibility for caregivers to monitor patients and to facilitate collaboration and improved teaching of medical residents. Efficient LED lighting was installed throughout the unit, and an improved dispensing room was created to increase ease of caregiver access to medications.
Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. Cleveland Clinic is consistently recognized in the U.S. and throughout the world for its expertise and care. Among Cleveland Clinic’s 81,000 employees worldwide are more than 5,743 salaried physicians and researchers, and 20,160 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,690-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, 276 outpatient facilities, including locations in northeast Ohio; Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2023, there were 13.7 million outpatient encounters, 323,000 hospital admissions and observations, and 301,000 surgeries and procedures throughout Cleveland Clinic’s health system. Patients came for treatment from every state and 132 countries. Visit us at clevelandclinic.org. Follow us at twitter.com/CleClinicNews. News and resources available at newsroom.clevelandclinic.org.
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