March 2, 2023/News Releases

Cleveland Clinic Introduces Clinical Review Program for Employers

New program seeks to improve health outcomes, optimize patient experience, reduce healthcare costs

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A new Clinical Review program for businesses allows employees to connect with Cleveland Clinic providers for a review of their medical records. Following the review, specialized Cleveland Clinic physicians will provide information and education on potential treatment options for similar symptoms and conditions based on what they’ve seen in their practice.

The employee may then choose to schedule a visit with the appropriate Cleveland Clinic provider in Cleveland or south Florida.

“Our goal with this Clinical Review program is to improve outcomes, reduce costs and optimize patient experience – while also creating care equity,” said Robert Lorenz, M.D., MBA, FACS, executive medical director of Market and Network Services at Cleveland Clinic. “It’s about optimizing care options so that patients get the right care at the right time, regardless of where they live.”

The benefits of participation for employers include long-term cost savings because employees may avoid unnecessary medical services, including costly surgeries, as well as improved outcomes. When employees are healthy, time away from work is reduced, which results in increased productivity and lower healthcare costs.

Once an employee participates in a clinical review, they can choose to continue receiving care in their home market or pursue speaking with or coming to see a specialist at Cleveland Clinic. This service enables plan members to have streamlined scheduling with a provider from Cleveland Clinic, ranked No. 4 hospital in the nation by U.S. News & World Report; or Cleveland Clinic Florida Weston Hospital, ranked No. 1 hospital in the Miami-Fort Lauderdale metro area by U.S. News & World Report.

More information can be found at

About Cleveland Clinic

Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 72,500 employees worldwide are more than 5,050 salaried physicians and researchers, and 17,800 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 22 hospitals, more than 220 outpatient facilities, including locations in northeast Ohio; southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2021, there were 10.2 million total outpatient visits, 304,000 hospital admissions and observations, and 259,000 surgical cases throughout Cleveland Clinic’s health system. Patients came for treatment from every state and 185 countries. Visit us at Follow us at News and resources available at

Editor’s Note: Cleveland Clinic News Service is available to provide broadcast-quality interviews and B-roll upon request.

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