Cleveland Clinic Resumes Services Paused During COVID-19 Pandemic

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Beginning Monday, May 4, our Ohio and Florida locations will begin resuming outpatient appointments, surgeries and procedures that were paused due to the COVID-19 pandemic.

The health and safety of our patients and caregivers remains our top priority, and we want to assure patients that our facilities are safe for them to receive care. For nearly two months, we have taken steps to increase safety by limiting visitors and screening them for potential COVID-19 symptoms, providing essential PPE for caregivers, practicing physical distancing, expanding testing capabilities and continuing to clean our facilities extensively. We continue to restrict all visitors with some exceptions. For the latest visitor policy, please visit clevelandclinic.org/coronavirus.

As we begin to resume services, patients may notice a few changes in place to ensure a safe environment. Those changes include:

When entering our facilities, patients and permitted visitors will be screened for potential COVID-19 symptoms including a temperature scan.
Everyone will be asked to sanitize their hands and will be provided with a mask to wear the entire time they are in our facilities. They may choose to bring their own masks from home.
There will also be reminders for social and physical distancing as well as less furniture in our lobby and waiting areas.
All elevators, door handles and common areas will be cleaned regularly.
All patients with scheduled surgeries or procedures that will take place in an ambulatory surgery center or operating room will be tested for COVID-19 before their surgery or procedure.

Virtual visits will continue to play an important role in how our patients access care.

As we continue to adapt to this evolving public health issue and begin to resume services, this is an opportunity to re-think how we deliver care in ways that are both safe and convenient for our patients.

We are eager to reconnect with many of our patients and continue our mission of caring for our community.

About Cleveland Clinic

Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. Cleveland Clinic is consistently recognized in the U.S. and throughout the world for its expertise and care. Among Cleveland Clinic’s 83,000 employees worldwide are more than 6,600 salaried physicians and researchers, and 21,900 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,725-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, 300 outpatient facilities, including locations in northeast Ohio; Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2025, there were 15.9 million outpatient encounters, 343,000 hospital admissions and observations, and 336,000 surgeries and procedures throughout Cleveland Clinic’s health system. Visit us at clevelandclinic.org. Follow us at x.com/CleClinicNews. News and resources are available at newsroom.clevelandclinic.org.

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