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SearchNew Avon Office Expands Primary Care Access with Same/Next-Day Appointments, 24/7 Virtual Care
Amazon One Medical and Cleveland Clinic are expanding access to primary care in Northeast Ohio today with the opening of Amazon One Medical’s first office in the region at 36040 Detroit Road, Suite A, Avon, Ohio.
“Primary care helps patients lead healthier lives. We can prevent many health problems before they ever occur. We’re excited to bring our services to our Northeast Ohio community," said Pooja Kamath, MD, Medical Director of Cleveland Offices, One Medical. "As a physician who has practiced in Cleveland for many years, I look forward to the seamless collaboration between One Medical and Cleveland Clinic to support our shared mission of providing the best care to every patient, at every stage of life.”
The new One Medical primary care office will provide Northeast Ohio residents with comprehensive healthcare services, including preventive screenings that can detect health issues early, management of chronic conditions like diabetes and hypertension, and accessible care for immediate concerns like cold and flu. The office enhances the patient experience at every touch point, including a thoughtful design to create a calm and inviting environment, on-site lab services that eliminate the need for additional travel and same and next-day appointment availability to ensure timely care.
The collaboration between One Medical, a national in-person and virtual primary care organization, and Cleveland Clinic will enable patients to have increased access to seamless coordinated care through One Medical's innovative care model and Cleveland Clinic's high-quality network of specialists, hospitals and facilities. The second office as part of this collaboration is set to open in Shaker Heights by January 2026.
"Access to quality healthcare is important for maintaining good health, as well as preventing and managing disease," said James Gutierrez, M.D., Chief of Cleveland Clinic’s Primary Care Institute. "We are proud to collaborate with Amazon One Medical to expand access to essential health services across Northeast Ohio. This new location in Avon strengthens the primary care options available to our communities while complementing Cleveland Clinic’s specialty care expertise and its existing primary care practices.”
While not required for scheduled in-person or remote appointments, One Medical memberships can be added as a Prime benefit for Amazon Prime members at health.amazon.com/prime for $9/month or $99/year, or purchased at OneMedical.com. Membership covers access to One Medical’s 24/7 on-demand virtual care services, including video chats with licensed providers within minutes, that lets members get fast care for common concerns such as allergies, skin issues, urinary tract infections and more. One Medical accepts many major insurance plans for in-person care or pre-scheduled remote visits.
One Medical also works with over 10,000 employers across all sizes and industries throughout the U.S. who sponsor membership fees as a benefit for their employees and their dependents. In addition to the new Cleveland-area office, One Medical has offices in over twenty U.S. regions, making it easy for patients to maintain their health when traveling for work or leisure.
Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. Cleveland Clinic is consistently recognized in the U.S. and throughout the world for its expertise and care. Among Cleveland Clinic’s 81,000 employees worldwide are more than 5,743 salaried physicians and researchers, and 20,160 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,690-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, 276 outpatient facilities, including locations in northeast Ohio; Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2023, there were 13.7 million outpatient encounters, 323,000 hospital admissions and observations, and 301,000 surgeries and procedures throughout Cleveland Clinic’s health system. Patients came for treatment from every state and 132 countries. Visit us at clevelandclinic.org. Follow us at twitter.com/CleClinicNews. News and resources available at newsroom.clevelandclinic.org.
Amazon One Medical is a membership-based and technology-powered primary care organization with seamless digital health and inviting in-office care, convenient to where people work, shop, live, and click. Our vision is to delight millions of members with better health and better care while reducing costs.
Headquartered in San Francisco, 1Life Healthcare, Inc. is the administrative and managerial services company for the affiliated One Medical physician-owned professional corporations that deliver medical services in-office and virtually. 1Life and the One Medical entities do business under the "One Medical" brand. 1Life is a subsidiary of Amazon and Amazon One Medical is a key part of Amazon's mission to make it easier for customers to get and stay healthy.
